Frequently Asked Questions
Q1: Are you a factory or trading company?
A: We are a professional battery manufacturer with our own factory and brand, offering comprehensive OEM/ODM services. We can produce according to your samples or technical drawings.
Q2: Can I have a sample order?
A: Absolutely! We welcome sample orders to allow our customers to test and verify the quality of our products.
Q3: Where can I get the price?
A: We will provide you with the most competitive quotation within 12 hours upon receiving your product specifications, including voltage, capacity, and application details.
Q4: What are your terms of payment?
A: Our terms are T/T 30% as a deposit, with the remaining 70% due before delivery. We will present photos of the products and packaging for your approval.
Q5: How about your delivery time?
A: Generally, our delivery timeline is between 15-30 days post receipt of your advance payment. The exact delivery duration is contingent on the specific items and order quantity.
Q6: Do you test all your goods before delivery?
A: Yes, indeed. Our dedicated QC team rigorously tests all products to ensure they are in perfect condition before dispatch.
NexBolt Charger
