Frequently Asked Questions
Q: What is the typical delivery time for orders?
A: Generally, the delivery time is approximately 30 days following the receipt of the client's payment.
Q: Do you provide after-sales service and warranty?
A: Yes, we provide a 1-year warranty for all our clients. We have a dedicated after-sales team and provide 24/7 online service to assist you at any time.
Q: Are the products tested after production?
A: Yes, our production engineering team performs rigorous testing on all goods once production is finished to ensure quality standards are met.
Q: What are the accepted payment methods?
A: Our standard payment terms are a 50% deposit with the full balance payment required before shipment.
Q: Can the chargers be customized for specific requirements?
A: Yes, we offer OEM/ODM services where parameters, labels, and DC connectors can be customized to meet your specific needs.
Q: What types of protection do these chargers offer?
A: Our chargers come equipped with multiple protection features including Short Circuit, Overload, Over Voltage, Over Temperature, and Reverse Polarity protection.
NexBolt Charger
